- What is white-label accounting software?
- It is accounting software your firm offers to clients under your own name. Clients sign in to a product carrying your brand, while the software company builds and runs it. With HelloBooks the ledger itself is branded, not just a client portal.
- Will my clients see the HelloBooks name?
- No. The sign-in page, invoices, statements and reports carry your firm’s name. Founding firms start on a yourfirm.hellobooks.ai address until their own domain is connected at full launch.
- How is this different from outsourced white-label bookkeeping?
- Outsourced providers supply staff who do the bookkeeping under your name. HelloBooks supplies the software. Your team, or an outsourced team you choose, does the work inside your branded HelloBooks.
- Do you provide bookkeepers as well?
- HelloBooks provides the software. For white-label bookkeeping done by trained staff under your firm’s name, our sister company Meru Accounting works with CPA firms and accounting practices.
- How is this different from the Partner Program?
- The Partner Program is free and gives a reseller discount that grows as your client book grows. The white-label license adds your own brand, unlimited staff and the firm console, and gives your firm the top discount from day one.
- How do client plans work?
- Each client company is on a published plan such as Starter, Pro or Business. Your firm pays 20% less than the published price, and you choose what to charge your clients.
- Can we use our own domain?
- Yes, at full launch. Founding firms go live on a firm subdomain first, and your own domain with SSL, plus email sent from your domain, follow at full launch.
- Is there a mobile app under our name?
- HelloBooks works in a phone’s browser today. An iOS and Android app under your firm’s name is planned as a separately quoted add-on.
- What happens to our data if we leave?
- You can export all client data at any time. After the license ends you keep read-only access for 60 days.