Close status that updates itself
A tracking spreadsheet depends on people remembering to update it. On a busy day, they do not, and the partner making decisions is working from yesterday’s picture. When close status sits in the same software as the books, it reflects where the work actually is, without a second place to keep current.
Alongside the status, the console shows how many items are waiting for each client. A client marked as nearly closed with a long list of waiting items is a warning sign. A client with nothing waiting and a finished status is ready for review. Reading the two together is quicker than any spreadsheet column.