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System Status

Live status of HelloBooks. 42 customer-visible capabilities probed continuously and rolled up into a single page. We post incidents and resolutions as they happen. Subscribe via the Atom feed to wire updates into your own monitoring.

Status feed warming up

Active incidents

  • majoridentifiedstarted Tue, 19 May 2026 00:00:00 GMT

    GSTR-4 + CMP-08 (composition) — coverage gap

    Affects: gstr4-cmp08

    1. Tue, 19 May 2026 00:00:00 GMT · identified
      An internal audit on 2026-05-19 confirmed GSTR-4 annual filing is not yet implemented, and CMP-08 quarterly is draft-only (no submit). A 12-card backlog to ship the full composition filing pipeline is open. Composition-scheme customers should continue filing on the GST portal directly until this lands.
  • minormonitoringstarted Tue, 19 May 2026 00:00:00 GMT

    GSTR-8 (e-commerce TCS) — submission disabled pending vendor confirmation

    Affects: gstr8

    1. Tue, 19 May 2026 00:00:00 GMT · identified
      GSTR-8 backend is merged behind feature flag FYNAMICS_GSTR8_SUBMIT_ENABLED=false while we wait on Fynamics to confirm GSTR-8 support on their GSP route. Masters India has been picked as an alternative adapter and a sibling integration is being scoped.
    2. Thu, 21 May 2026 00:00:00 GMT · monitoring
      Tracking GSP vendor responses. No customer-visible regression — the path simply isn't enabled yet.
  • majoridentifiedstarted Tue, 19 May 2026 00:00:00 GMT

    ITC-04 (job work) — 4 HIGH statutory defects in flight

    Affects: itc04

    1. Tue, 19 May 2026 00:00:00 GMT · identified
      Internal audit found four HIGH-severity statutory defects in ITC-04. Three fix PRs are open across Accounting, Auth, and Frontend. Customers who need ITC-04 this filing window should reach out to support for a manual review.
  • minormonitoringstarted Thu, 14 May 2026 00:00:00 GMT

    MCP host migrated to agents.hellobooks.ai

    Affects: public-mcp

    1. Thu, 14 May 2026 00:00:00 GMT · identified
      The HelloBooks public MCP endpoint moved from mcp.hellobooks.ai to agents.hellobooks.ai on 2026-05-14. The new host is live and healthy. The old host returns HTTP 503 while a Cloudflare redirect is set up.
    2. Thu, 21 May 2026 00:00:00 GMT · monitoring
      Cloudflare redirect from the retired host is still pending. If your tooling is configured against mcp.hellobooks.ai, point it at agents.hellobooks.ai now — the new host is the long-term home.
  • majorinvestigatingstarted Thu, 26 Feb 2026 00:00:00 GMT

    Tally Desktop sync — build broken

    Affects: tally-sync

    1. Thu, 26 Feb 2026 00:00:00 GMT · investigating
      The Tally Desktop bridge build pipeline has been failing since 2026-02-26. New installer artifacts are not being produced. Existing installations continue to sync. We are working with our build provider to restore the pipeline.
    2. Thu, 21 May 2026 00:00:00 GMT · investigating
      Root cause traced to an org-wide GitHub Actions billing issue blocking artifact publishing for the Meru-Technosoft organisation. Production builds run on Jenkins and are not affected for already-installed customers. ETA for new-install artifacts pending billing resolution.

Services

Status feed generated at Sat, 06 Jun 2026 19:53:03 GMT. Auto-refreshes every 5 minutes. 90-day uptime shown per capability.

Core Accounting

Workflows every HelloBooks org touches every day.

  • Invoicing

    Create, send, and collect payment on customer invoices.

    Not yet monitored
    No probe data yet—

  • Bills & vendor payments

    Vendor bills, AP, and outbound payments.

    Not yet monitored
    No probe data yet—

  • Credit & debit notes

    Issuing and applying credit and debit notes.

    Not yet monitored
    No probe data yet—

  • Banking & reconciliation

    Bank statements, matching, and reconciliation.

    Not yet monitored
    No probe data yet—

  • Journals & general ledger

    Manual journals and ledger postings.

    Not yet monitored
    No probe data yet—

  • Financial reports

    P&L, Balance Sheet, and Cash Flow generation.

    Not yet monitored
    No probe data yet—

  • Period close & locking

    Lock prior periods to prevent backdated edits.

    Not yet monitored
    No probe data yet—

  • Inventory & stock movements

    Stock items, movements, and valuation.

    Not yet monitored
    No probe data yet—

Tax & Statutory — India

GST returns, e-invoice, e-way bill, ITC.

  • GSTR-1 filing

    Outward supplies return submitted via Fynamics GSP.

    Not yet monitored
    No probe data yet—

  • GSTR-3B filing

    Monthly summary return.

    Not yet monitored
    No probe data yet—

  • GSTR-2A / 2B reconciliation

    Inward supplies match against supplier returns.

    Not yet monitored
    No probe data yet—

  • GSTR-4 + CMP-08 (composition)

    Composition scheme quarterly and annual filings.

    Not yet monitored
    No probe data yet—

    Active incident: GSTR-4 + CMP-08 (composition) — coverage gap

  • GSTR-8 (e-commerce TCS)

    Tax collected at source return for e-commerce operators.

    Not yet monitored
    No probe data yet—

    Active incident: GSTR-8 (e-commerce TCS) — submission disabled pending vendor confirmation

  • ITC-04 (job work)

    Job-work goods movement statement.

    Not yet monitored
    No probe data yet—

    Active incident: ITC-04 (job work) — 4 HIGH statutory defects in flight

  • Rule 42 / Rule 43 ITC

    Input tax credit reversal and capital-goods amortization.

    Not yet monitored
    No probe data yet—

  • E-invoice (IRP)

    Invoice registration with the GSTN IRP.

    Not yet monitored
    No probe data yet—

  • E-way bill

    Movement-of-goods e-way bill generation.

    Not yet monitored
    No probe data yet—

Tax & Statutory — Australia

BAS and Single Touch Payroll lodgement.

  • BAS reporting

    Business Activity Statement lodgement.

    Not yet monitored
    No probe data yet—

  • AU Payroll → ATO STP

    Single Touch Payroll lodgement.

    Not yet monitored
    No probe data yet—

Tax & Statutory — United Kingdom

HMRC Making Tax Digital VAT.

  • HMRC MTD VAT

    Making Tax Digital VAT return submission.

    Not yet monitored
    No probe data yet—

Payroll & People (HelloTime)

Payroll runs, leave, attendance, face check-in.

  • Payroll runs

    End-to-end payroll calculation and approval.

    Not yet monitored
    No probe data yet—

  • Leave management

    Leave requests, balances, and approvals.

    Not yet monitored
    No probe data yet—

  • Attendance / TimeX sync

    Attendance capture and TimeX data sync.

    Not yet monitored
    No probe data yet—

  • Face check-in

    On-device face match with anti-spoof.

    Not yet monitored
    No probe data yet—

Payments

Stripe and Razorpay payment rails.

  • Stripe payments

    Live Stripe charge and payout rails.

    Not yet monitored
    No probe data yet—

  • Razorpay payments

    Live Razorpay order and settlement rails.

    Not yet monitored
    No probe data yet—

Integrations

QuickBooks, Shopify, Plaid, bank feeds, Tally.

  • QuickBooks Online sync

    Two-way sync with QBO companies.

    Not yet monitored
    No probe data yet—

  • Shopify sync

    Orders, customers, refunds, and payouts.

    Not yet monitored
    No probe data yet—

  • Plaid bank feeds

    US bank account feeds via Plaid.

    Not yet monitored
    No probe data yet—

  • IN bank SMS & email feeds

    India bank transaction capture via SMS and email parsing.

    Not yet monitored
    No probe data yet—

  • Tally Desktop sync

    Two-way sync with Tally Prime on Windows.

    Not yet monitored
    No probe data yet—

    Active incident: Tally Desktop sync — build broken

Portals & Sub-products

Customer Portal, Vendor Portal, Practice, HelloTime apps.

  • Customer Portal

    Customer-facing invoice and payment portal.

    Not yet monitored
    No probe data yet—

  • Vendor Portal

    Vendor self-service portal for bills and remittances.

    Not yet monitored
    No probe data yet—

  • Practice portal

    CPA / EA / bookkeeper multi-client workspace.

    Not yet monitored
    No probe data yet—

  • HelloTime web & mobile

    HelloTime attendance and payroll apps.

    Not yet monitored
    No probe data yet—

Platform

Auth, email, webhooks, uploads, search, notifications, public MCP.

  • Login & auth

    Sign-in, MFA, and silent token refresh.

    Not yet monitored
    No probe data yet—

  • Email delivery

    Transactional email delivery (SendGrid).

    Not yet monitored
    No probe data yet—

  • Webhook delivery

    Outbound webhook queue and delivery.

    Not yet monitored
    No probe data yet—

  • File uploads

    Attachment upload and storage round-trip.

    Not yet monitored
    No probe data yet—

  • Search

    In-app search across documents and entities.

    Not yet monitored
    No probe data yet—

  • In-app notifications

    Bell, toasts, and notification drawer.

    Not yet monitored
    No probe data yet—

  • Public MCP endpoints

    agents.hellobooks.ai and mcp.hellotime.ai tool surface.

    Not yet monitored
    No probe data yet—

    Active incident: MCP host migrated to agents.hellobooks.ai

Report an issue

Seeing a problem that isn't reflected here? Email hello@hellobooks.ai with the affected workflow, time, and any error messages — or reach us from the contact page. For our security posture and compliance certifications, see hellobooks.ai/security.