The common pricing structures
A flat license charges the firm a fixed fee for the branded platform regardless of how many staff use it. Per-seat pricing charges for each staff login, which grows with your team. Per-client pricing charges for each business on the platform, which grows with your book of clients. Many vendors combine two of these, for example a platform fee plus a charge per client.
On top of the core structure, look for one-time setup or branding fees, paid add-ons for features such as mobile apps or custom domains, and minimum commitments. None of these are unusual, but they change the real cost considerably. Ask every vendor for the full list before comparing headline numbers.
- Flat license: fixed fee for the branded platform
- Per seat: cost rises with each staff login
- Per client: cost rises with each business served
- Setup fees: one-time charges for branding or hosting
- Add-ons: paid extras layered on the base plan