KOT, table mapping, modifiers, dine flows | HelloBooks POS Kitchen Order Tickets per station, table mapping, modifiers (extra cheese, less spice), dine-in / takeaway / delivery flows — the full restaurant operating system inside HelloBooks.
KOT, table mapping, modifiers, dine flows
Kitchen Order Tickets per station, table mapping, modifiers (extra cheese, less spice), dine-in / takeaway / delivery flows — the full restaurant operating system inside HelloBooks.
Part of HelloBooks POS · Industry verticals
Restaurant POS is closer to a workflow tool than a billing tool — every order moves through KOT, kitchen, expedition, table, and bill. HelloBooks runs the whole loop on the same engine that closes your books, so dine-in, takeaway, delivery, and online aggregator orders all hit one revenue line.
Every detail, dialled in
Built for the till, validated against the canonical accounting engine — so every POS sale closes the books cleanly.
KOT routing per station
A single bill might split across four KOTs — hot kitchen, cold kitchen, bar, dessert. Each station prints what it owns; the expediter pulls the bill together at the pass.
- Per-station KOT routing
- Modifiers print on the right ticket
- Quantity-fire ordering
- Recall / void with reason
Table state machine
Table is a first-class object — open / occupied / cleaning / billed. The host sees the floor at a glance; the cashier opens a tab against a table; the runner sees what is ready.
- Floor plan per outlet
- Open / occupied / billed states
- Tab merge + split
- Reservation linkage
Dine / takeaway / delivery
Three order modes, three slightly different workflows, one POS. Delivery integrates with aggregator webhooks; takeaway gets a pickup time; dine-in lives on a table.
- Three order modes
- Aggregator webhooks (Zomato / Swiggy roadmap)
- Pickup-time SMS
- Delivery driver assignment
Why teams move off legacy tills
- KOT printed at one printer
- Table state in cashier’s head
- No modifier discipline
- Aggregator order re-keyed manually
- KOT per station
- Table state visible to all
- Modifiers first-class
- Aggregator webhook native (roadmap)
Questions, answered
How are modifiers priced?
Per-modifier price (extra cheese +30, no onion 0). Modifiers print on the KOT and on the bill.
Can I split a table bill?
Yes — by item or even-split, up to six tabs per parent. Linked bills inherit the dining session for analytics.
Does this cover bar tabs?
Yes. A bar tab is a long-running open bill on the bar “table”. Settle on departure.
How do I handle complimentary items?
Manager passcode + reason; the line shows zero price on the bill but is recorded for COGS and analytics.
Related POS features
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