Swiggy & Zomato orders land straight in your till | HelloBooks POS Stop keying delivery orders by hand. Aggregator orders drop into one inbox, fire to the kitchen like any other ticket, and settle with commission split out — so your delivery revenue, food cost and GST reconcile alongside your dine-in without a nightly export.
Swiggy & Zomato orders land straight in your till
Stop keying delivery orders by hand. Aggregator orders drop into one inbox, fire to the kitchen like any other ticket, and settle with commission split out — so your delivery revenue, food cost and GST reconcile alongside your dine-in without a nightly export.
Part of HelloBooks POS · Restaurant & kitchen
For most restaurants, delivery orders live in a separate tablet, get re-typed into the POS, and only meet the books at month-end when someone tries to reconcile a Swiggy payout. HelloBooks pulls aggregator orders into the same order inbox as your counter and table sales: they fire to the Kitchen Display System, settle as their own tender with commission accounted for, and post a real journal — so delivery is a first-class part of your books, not a spreadsheet afterthought.
1
Inbox for all channels
Auto
Commission split at settle
0
Manual re-keying of orders
Live
Reconciliation with dine-in
Every detail, dialled in
Built for the till, validated against the canonical accounting engine — so every POS sale closes the books cleanly.
One inbox, no re-keying
Swiggy and Zomato orders arrive in the same order inbox as dine-in and takeaway. The kitchen sees them on the KDS, the counter sees them in the queue — nobody re-types an order off a delivery tablet, so nothing is missed in the rush.
- Aggregator orders auto-ingested
- Fire to KDS like any other ticket
- Channel tag on every order
- No missed or double-keyed orders
Commission split at settle
When a delivery order settles, the aggregator commission is broken out from your net revenue automatically, so your P&L shows what you actually earned per channel rather than the gross the customer paid.
- Commission separated from net revenue
- Per-channel revenue and margin
- Payout reconciliation against settled orders
- GST handled on the correct base
Delivery inside your books
Because every aggregator order posts the same canonical journal as a walk-in sale, your delivery food cost, GST lines and channel mix all live in HelloBooks. You compare dine-in vs Swiggy vs Zomato margin from the same dashboard.
- Real journal per delivery order
- Food cost via recipe draw-down
- Dine-in vs delivery margin side by side
- GSTR-ready with no export
Why teams move off legacy tills
- Delivery orders on a separate tablet
- Re-typed into the POS by hand
- Commission reconciled at month-end
- Payouts matched in a spreadsheet
- Aggregator orders in the same inbox
- Auto-fired to the kitchen, zero re-keying
- Commission split at the moment of settle
- Payout reconciliation inside the books
Questions, answered
Do I still need the Swiggy and Zomato tablets?
The goal is to work from one screen — aggregator orders flow into the HelloBooks order inbox and fire to the kitchen, so your team stops re-keying orders off separate delivery tablets during service.
How is aggregator commission handled?
At settle, the commission is split out from your net revenue automatically, so your P&L reflects what you actually earned per channel and your Swiggy/Zomato payouts reconcile against the settled orders.
Can I compare delivery margin against dine-in?
Yes. Every delivery order posts the same journal as a dine-in sale with a channel tag, so you can compare revenue, food cost and margin across dine-in, Swiggy and Zomato from one dashboard.
Does GST work correctly on delivery orders?
It does — GST is computed on the correct base and rolls into the same GSTR pipeline as the rest of your sales, so delivery is never a compliance blind spot.
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