Accounting software for pharmacies in UAE with VAT set per product

Pharmacies need stock and sales split by VAT treatment and by payer. HelloBooks gives pharmacies a layout built around those two splits.

• Stock: listed medicines, other medicines, OTC and wellness, cosmetics
• Sales: cash, card, insurance-covered prescriptions
• Insurance receivables and patient co-payments
• Supplier rebates and bonus stock from distributors
• Expired and damaged stock write-offs

Medicines and medical equipment are zero-rated only if they appear on the list issued by Cabinet Decision; medicines and equipment not on the list, and other medical supplies, are standard-rated at 5%. Skincare, toiletries and general goods sold in the shop are also 5%. A single receipt can therefore mix rates.

HelloBooks stores the treatment on each product, so the agent applies it on every sale and purchase, and the VAT 201 draft shows zero-rated and standard-rated sales separately. Check new products against the current list, or with your distributor and tax agent, before setting a zero rate.

Distributor invoices with dozens of lines are read in full: product, batch, expiry, quantity and VAT. Bonus units are recorded at zero cost and rebates as credits. Daily sales are drafted from the till export you upload, and insurer remittances are matched to submitted claims.

Ask “which batches expire in the next 60 days?” or “how much have we sold of zero-rated medicines this quarter?” The owner still approves write-offs of expired stock and reviews any product whose VAT code has changed.

Pharmacy owners watch margin by category, near-expiry stock, insurer ageing and rebates due from distributors. For a pharmacy with AED 520,000 of quarterly sales where AED 340,000 is zero-rated medicine, input VAT recovery stays intact because zero-rating allows it.

Product-category structures, rebate tracking rules and insurer statement layouts can be configured. Contact hello@hellobooks.ai or use /book-a-demo.