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Accounting Software for Dental Clinics in UAE | HelloBooks Treatment plans, dental lab bills, aligner instalments and the zero-rated versus cosmetic VAT split for UAE dental clinics, kept by an AI agent.

Industry · Dental clinics

Accounting software for dental clinics in UAE that handles treatment plans and lab costs

A dental clinic in Khalifa City runs check-ups, root canals, implants, whitening and clear aligners. Some patients pay in instalments over a year, the dental lab invoices for every crown, and insurers cover only part of most treatments. HelloBooks tracks each treatment plan, lab cost and instalment, with the AI agent posting and matching while the clinic owner reviews the VAT split between treatment and cosmetic work.

Free Plan with invoices within 200 transactions, bills & quotes — no credit card.

Accounts a dental practice needs

Dental margins depend on chair time and lab costs, so the chart separates them from general overheads. HelloBooks starts dental practices with this structure.

  • Income by type: general dentistry, endodontics, implants, orthodontics, cosmetic
  • Patient instalment receivables and insurer receivables
  • Dental laboratory fees per case, and implant and aligner components
  • Dental consumables, sterilisation, X-ray equipment servicing
  • Associate dentist fees and hygienist salaries

Treatment versus cosmetic for VAT

Under the UAE Government’s sector guidance, treatment-focused dental services are zero-rated, while elective or cosmetic work that does not treat or prevent a condition is standard-rated at 5%. Whitening is the usual example of cosmetic work. Orthodontics and veneers can fall either way depending on the clinical reason, so record the reason with the treatment plan and ask your tax agent where the line sits for your services.

Medicines and equipment are zero-rated only if they appear on the Cabinet’s list; other dental supplies sold to patients, such as retail toothbrushes or whitening kits, are standard-rated.

How the AI agent supports the front desk and owner

When a patient signs an aligner plan of AED 14,400 over 12 months, the agent sets up the instalment schedule and sends reminders by WhatsApp or email when a payment is due. Each lab invoice is read and tagged to the patient case, so you can see the lab cost against the fee. Card machine settlements are matched from your bank statement upload.

Ask “which implant cases have lab costs above 30% of the fee?” or “who is behind on instalments?” The owner still approves write-offs and confirms the VAT code on any new treatment type.

Reports and tailoring

Owners usually review income per dentist, lab cost ratio by treatment, instalments overdue and insurer ageing. A clinic billing AED 95,000 of implant work in a month with AED 26,000 of lab and component costs has a lab ratio near 27%.

A treatment price list with VAT codes, instalment reminder wording and an approval step for discounts can be set up on request. Reach the team at hello@hellobooks.ai or through /book-a-demo.

FAQ

Frequently asked questions

Is teeth whitening subject to VAT?
Cosmetic dental services that do not treat or prevent a condition are standard-rated at 5% under the government guidance. Confirm borderline treatments with a tax agent.
Can HelloBooks manage patient instalment plans?
Yes. The agent sets up recurring invoices or a schedule, sends reminders and matches each payment when it appears on your statement upload.
Can I see lab costs per patient case?
Yes. Each lab bill is tagged to the case, so the treatment’s fee and lab cost sit side by side.

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