Request a customization for accounting software UAE partners use

Requests usually fall into a few groups. Some are about how the software looks, some about how work flows through it, and some about connecting it to other systems.

• Branding: name, logo, colours, sign-in page and document templates
• Arabic and English invoice layouts for tax invoices, quotes and credit notes
• Industry charts of accounts, for example for contracting, restaurants, clinics or general trading
• Approval workflows, such as a second approver for bills above AED 50,000
• Custom reports, such as a monthly pack for a client group or a project margin report
• AI categorisation rules for a client or a group of clients
• Integrations using the API on the Business plan

Book a call at /book-a-demo or email hello@hellobooks.ai. Tell us who the request is for (your firm or a particular client), what you want to happen, an example document or report if you have one, and when you need it. A screenshot of the invoice layout or the spreadsheet your team uses today saves a lot of back and forth.

For an AI rule, describe the pattern in plain words, for instance “for our F&B clients, card settlements from the delivery platform should net commission to a separate expense account”.

We reply to confirm we have understood the request, then tell you whether it is something your team can set up itself in the software, something we configure for you, or a larger piece of work. For anything beyond configuration we agree scope and timing with you before starting, and we will say plainly if a request is not something we can do.

Requests made during onboarding fit into the onboarding plan where possible. Later requests are scheduled individually. Nothing should be promised to your clients until we have confirmed it.

One flat license covers your brand, unlimited staff and the firm console. Your clients stay on published HelloBooks plans, and your firm gets 20% off each one. Founding firms go live first on a firm subdomain; your own domain and email from your domain follow at full launch.