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OTP-Protected eGift Vouchers | POS AI bookkeeping and automated accounting. Categorization, reconciliation, reporting, and integrations — Free Plan, no credit card required.

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e-GIFT VOUCHER (e-GV)

Digital gifts, delivered with OTP

Send a gift voucher over WhatsApp, SMS, or email with the recipient’s phone on file. Redemption requires the code + an OTP — fraud-resistant, audit-clean, and friction-free for the customer.

Part of HelloBooks POS · Tender modes

WhatsApp message showing an e-gift voucher with redemption OTP

An e-GV is a gift card without the plastic. The friction of getting one to the right person is mostly logistical — and HelloBooks owns that journey: pick the recipient, pick the channel, set the amount, hit send. The recipient redeems with their code and a one-time password.

HOW IT WORKS

Every detail, dialled in

Built for the till, validated against the canonical accounting engine — so every POS sale closes the books cleanly.

📲

WhatsApp / SMS / email delivery

Pick the channel that fits — WhatsApp by default in India, SMS for older demographics, email for corporate gifting. The voucher arrives instantly with a branded template and clear redeem-anywhere instruction.

  • WhatsApp (default) / SMS / email
  • Branded template per outlet
  • Custom message from the buyer
  • Per-channel deliverability log
🔑

OTP-protected redemption

At redemption, the cashier types the e-GV code; the system sends an OTP to the recipient’s phone; the cashier enters the OTP. Two-factor by design — a leaked code is not enough.

  • OTP to recipient phone
  • Rate-limited to prevent brute force
  • Optional bypass for known customers
  • Every OTP attempt audited
🔁

Partial redemption + reissue

Use part now, save part for later. If a card is lost or the recipient changes phone numbers, the back office can reissue with the same balance — and audit the reissue.

  • Partial redemption preserved
  • Reissue keeps balance
  • Phone-number change supported
  • Lost-card invalidation one click

Why teams move off legacy tills

Old POS · Manual workarounds
  • PDF voucher emailed manually
  • Code-sharing fraud is rampant
  • No partial redemption
  • Lost-card requires a fresh issue
HelloBooks POS
  • WhatsApp / SMS / email native
  • OTP-protected redemption
  • Partial redemption supported
  • Reissue preserves balance
FAQ

Questions, answered

Can I send to a recipient outside India?

Yes via email; WhatsApp and SMS depend on the destination number being reachable. Cross-border deliverability is logged.

What if the recipient changes their phone number?

The back office can update the on-file phone with audit; future OTPs go to the new number. Past redemptions remain attached to the old phone for the audit trail.

How do I bulk-issue for corporate gifting?

Upload a CSV of name + phone + email + amount; the system generates and dispatches in a batch with a single accounting entry.

Can e-GVs be combined at redemption?

Yes — multiple e-GVs in one settle. Each redeems through its own OTP unless the customer is whitelisted.

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    OTP-Protected eGift Vouchers | POS