Accounting Software for IT Companies in UAE | HelloBooks Maintenance contracts, hardware resale under the reverse charge, project billing and imported licences for UAE IT services companies, with an AI agent.
An IT company in Sharjah supplies laptops and servers to SMEs, installs networks, resells software licences and runs annual maintenance contracts. Hardware bought for resale can fall under the domestic reverse charge, licences come from overseas distributors and contracts are paid a year in advance. HelloBooks keeps each stream on the right VAT treatment and revenue schedule, with the AI agent posting bills and contracts and your accountant reviewing the return.
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IT firms combine trading, projects and recurring services. HelloBooks gives them a layout that separates the three.
Since 30 October 2023, supplies of mobile phones, computers, tablets and their parts between VAT registrants are subject to the reverse charge where the buyer acquires them for resale or for manufacturing. The supplier does not charge VAT; the registered buyer accounts for it on its return. Devices bought for the buyer’s own use, such as laptops for staff, stay under the normal rules.
An IT reseller therefore often buys laptops without VAT on the invoice and must self-account for it, then charges 5% when selling to an end-user business. HelloBooks records both legs, and the agent asks whether a purchase is for resale or own use when the invoice is ambiguous. Your accountant confirms the treatment against the FTA’s public clarification.
Distributor invoices are read line by line, with serial numbers noted and devices added to stock. Annual maintenance contracts paid upfront are posted to income billed in advance and released monthly. Project invoices are drafted from milestones you confirm. Licence costs from overseas suppliers are recorded with the reverse charge.
Ask “which maintenance contracts renew in the next 45 days?” or “what was gross margin on hardware last quarter?” You approve each invoice before it is sent and review the reverse charge entries before the VAT 201 is filed.
Owners watch hardware margin, contract revenue billed in advance, renewals due and engineer cost against support income. A firm with AED 360,000 of annual contracts collected in January recognises AED 30,000 each month, and the report shows how much is still owed in service.
Serial-number tracking, contract renewal reminders and AI rules that classify every distributor line correctly can be set up for you. Book at /book-a-demo or email hello@hellobooks.ai.
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