Accounting software for Singapore F&B businesses
POS reconciliation, service charge vs GST, delivery-platform commissions, food-cost tracking, and the IRAS GST F5 — built for Singapore restaurants, cafés and cloud kitchens.
Singapore F&B runs on thin margins and high transaction volume, and GST touches every cover. GST-registered outlets charge 9% GST, and most full-service venues add a 10% service charge — which is itself subject to GST, so the menu price, service charge and GST stack in a specific order that has to be right on every bill and in every return. Add POS batches, delivery-platform commissions from GrabFood, Deliveroo and foodpanda, and daily cash-and-card takings, and the reconciliation is where F&B books go wrong. HelloBooks reconciles the POS and platforms and prepares the GST F5 from the result.
Singapore food & beverage at a glance
| Field | Value |
|---|---|
| Authority | Inland Revenue Authority of Singapore (IRAS) GST administered by IRAS. |
| GST rate | 9% Standard-rated on dine-in and takeaway. |
| Service charge | Typically 10% Subject to GST; GST is computed on price + service charge. |
| Delivery platforms | Commission net of GST GrabFood, Deliveroo, foodpanda settle net of commission. |
| Registration threshold | S$1 million Compulsory; many established outlets are registered. |
| Typical books cadence | Daily POS + weekly platform High-volume reconciliation. |
Rates and thresholds verified against IRAS as at 2026-07-10. Re-verify after each Singapore Budget.
Service charge and GST — the order matters
For a GST-registered full-service venue, the bill usually stacks as: menu price, plus 10% service charge, plus 9% GST calculated on the price-plus-service-charge subtotal. The service charge is part of the value of the supply, so GST applies to it too. Displaying or computing this in the wrong order under- or over-charges GST and confuses customers.
HelloBooks (and the POS integrations that feed it) computes the stack correctly and posts the service charge and GST to separate accounts, so your GST F5 output tax is right and your service-charge liability to staff is tracked separately.
POS and delivery-platform reconciliation
A single day generates cash, multiple card acquirers, e-wallets and several delivery platforms — each settling on its own schedule and net of its own fees. GrabFood, Deliveroo and foodpanda take a commission and pay you the balance, often days later. Booking only the bank deposits loses the gross sales and the input GST on commissions.
HelloBooks reconciles the POS Z-report to the takings and decomposes each platform payout into gross sales, commission and adjustments, so the GST F5 reflects gross sales and recoverable input tax, not just what landed in the bank.
Questions Singapore food & beverage ask
Other Singapore industry guides
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