Hotel & Resort Accounting — RevPAR, OTA & Guest Ledger | HelloBooks Hotel and resort bookkeeping software — RevPAR, ADR, occupancy and GOPPAR tracked automatically, OTA commission reconciliation for Booking.com, MakeMyTrip and Agoda, and banquet advances, loyalty points and guest taxes handled as real liabilities.
HelloBooks.ai is hotel and resort bookkeeping software built for independent properties, boutique resorts and small chains that need more than a generic ledger. Hospitality runs on a different set of numbers than most businesses — RevPAR, ADR, occupancy and GOPPAR are the daily scorecard, not just the monthly P&L. HelloBooks builds that scorecard directly into the books: every room sold, every F&B check, every banquet booking lands in the right account, with room revenue, food & beverage revenue, banquet/MICE revenue and spa revenue tracked as separate lines instead of one undifferentiated 'sales' total. A periodic inventory workflow keeps housekeeping and F&B supplies reconciled without forcing a full perpetual-stock system on a business that doesn't need one.
Channel management is where a generic accounting tool falls apart for hotels. Online travel agents — Booking.com, MakeMyTrip, Agoda, Expedia, Yatra — each take a different commission cut, settle on a different cycle, and pay out net rather than gross. HelloBooks tracks gross booking value, commission and net payout per channel and reconciles every settlement against what actually clears your bank account, so channel mix and blended commission rate are always visible instead of buried in monthly PDF statements from five different portals.
Guest-facing liabilities get the same discipline. A banquet or MICE (meetings, incentives, conferences, exhibitions) advance is booked as a deferred liability the moment it's received and only converts to revenue once the event is complete — so a large wedding deposit in July doesn't inflate July's top line. Loyalty points issued but not yet redeemed sit as a real liability, not a marketing footnote. Guest-facing taxes, including tourism levy where applicable, are configured by room tariff and service type rather than hardcoded, so the books stay accurate as rates or regulations change. That's hotel and resort accounting software built around how a property actually earns and defers revenue, not a repurposed retail ledger.
Hotel and resort accounting software for room revenue, OTA reconciliation, banquet advances and loyalty liabilities
Hotel & Resort BookkeepingEvery room night, every channel, every guest deposit.
See RevPAR, ADR, occupancy and GOPPAR the moment the night audit closes — with room, F&B and banquet revenue split automatically, and every OTA commission reconciled against what actually lands in your account.
- Performance KPIs: RevPAR, ADR, occupancy and GOPPAR, updated from your daily rate log.
- Room, F&B, banquet and spa revenue tracked as separate lines, not one lump "sales" number.
- Booking.com, MakeMyTrip, Agoda, Expedia and Yatra commissions reconciled to net settlement.
Live-style mockup · RevPAR, ADR, occupancy & revenue mix
Know what each OTA actually pays you.
Every booking arrives with a gross value and a commission cut. HelloBooks tracks both per channel, so the number that hits your bank account always ties back to the booking that generated it — no chasing settlement PDFs at month-end.
- Channel mix and blended commission rate across Booking.com, MakeMyTrip, Agoda, Expedia and Yatra.
- Settlement register: gross booking value vs commission vs net payout, per cycle.
- Direct-channel share tracked alongside OTAs, so you can see what commission-free bookings are worth.
A deposit isn't revenue until it's earned.
Banquet and event advances sit as a liability from the day they're received, and only convert to revenue once the event is complete and the final bill is raised. Loyalty points work the same way — outstanding points are a liability on your books, not just a number in a rewards dashboard. Guest-facing taxes, including tourism levy where applicable, are configured by tariff and service type rather than hardcoded.
- Banquet advance register: deposits held vs. released to revenue on event completion.
- Loyalty points issued vs. redeemed, with the outstanding balance tracked as a real liability.
- Guest tax summaries configurable by room tariff and service type, kept separate from core revenue.
Hotels & Resorts — Frequently Asked Questions
Answers to how HelloBooks fits into your property's books.
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