Transparency, Privacy & Trust — Agreements

Plain-English summary of the partner agreement. The binding legal version is linked in the Partner Portal under Settings → Agreements — read it before you sign.

Relationship

• You operate as an independent partner — not an employee or agent of HelloBooks.ai
• You represent yourself or your firm, not HelloBooks, in client communications
• The agreement is non-exclusive on both sides

Term & termination

• Initial term: 12 months, auto-renewing annually unless cancelled
• Either party can terminate with 30 days’ written notice
• Termination for cause (fraud, material breach) is immediate and voids pending commissions
• On termination, commissions earned on active clients continue for the remaining 24-month window per client

Commissions & payments

• Rates, tiers, and payout timing as documented in Revenue & Growth
• Commissions are paid only on collected subscription fees — refunds and chargebacks net out
• Disputes must be raised within 60 days of the disputed statement
• Tax filing in your jurisdiction is your responsibility

Client ownership

• The client owns their HelloBooks subscription directly with HelloBooks.ai
• You have a designated partner-of-record relationship visible to the client
• Clients can transfer between partners (with written consent) or go direct
• Partner-of-record determines commission; transfers reset the commission window at the new partner’s tier

Marketing & brand use

You can describe yourself as a Certified HelloBooks Partner, use logos with provided lockups, publish case studies with client permission, and display your badge. You cannot use HelloBooks trademarks in your domain/product/company name, imply legal partnership or exclusivity, publish unverified claims, or run paid ads that bid on HelloBooks-branded search terms without written approval.

Changes to the program

• We may change tiers, commission rates, or benefits with 60 days’ notice
• Existing commissions on active clients aren’t retroactively reduced
• If a change is material and adverse, you can terminate with 30 days’ notice and keep collecting on existing clients