Is KashFlow being discontinued?
No, not as far as anything public shows. As of 28 July 2026, kashflow.com is live and selling to new customers, with an active promotion, a 14-day free trial and a published pricing table. No sunset, legacy or forced-migration notice exists on kashflow.com, on iris.co.uk, or in the IRIS MTD hub. IRIS's own MTD page lists IRIS KashFlow Bookkeeping as a current MTD-compliant product alongside IRIS Elements and IRIS Elements Cashbook — the two sit beside each other rather than one replacing the other. Whether IRIS has an internal long-term plan to migrate KashFlow users into Elements is not something we can verify either way.
How much does KashFlow cost in 2026?
Checked against kashflow.com/pricing on 28 July 2026, both prices excluding VAT: Starter at £97/year (RRP £162, or £13.50/month) and Business at £27.50/month with an annual rate of £178/year (RRP £291.50). A "90% off for six months" acquisition promo was running. Both tiers include VAT management with online submission, bank feeds, the mobile app, 50+ reports, expenses, mileage, multi-currency, receipt capture, stock control, IRIS Pay and payroll for up to five employees.
What are the limits on KashFlow Starter?
Three that matter: 10 invoices per month (quotes are unlimited), reconciliation of up to 25 bank transactions, and single-user access. Unlimited invoicing, unlimited bank reconciliation and multi-user all require the Business tier. For most businesses past their first year, Starter is effectively a trial tier rather than a working plan.
What does HelloBooks cost in the UK?
Free forever with 2,500 AI credits per month and up to two users. Pro is £7.99/month or £79.99/year against a list price of £15.99, with unlimited users, unlimited bank connections, multi-entity, API access, inventory, three-way matching and multi-currency with automatic FX. Business is £31.99/month or £319.99/year. Unlimited invoices are included on every plan, including Free.
Does KashFlow have any AI?
None is advertised. No AI feature appears on the KashFlow pricing page or feature pages as of 28 July 2026. IRIS does market AI, but on IRIS Elements — a different product in the portfolio. If AI-assisted categorisation and reconciliation is what you are shopping for, KashFlow is not where the IRIS AI lives.
What AI does HelloBooks include?
AI auto-categorization at 95%+ accuracy, OCR bill and receipt capture with smart line-item extraction, Munimji — a conversational accounting assistant with 60+ tools — AI payables with approval routing, AI calling for overdue receivables, a CFO agent, Auto-Inbox capture from email and photos, smart error detection, and an AI Analysis tab on every standard report. There is also a public read-only MCP server at agents.hellobooks.ai/mcp. Every AI action is reviewable before it posts.
Is KashFlow ready for MTD for Income Tax?
Partially, and it is worth checking directly rather than assuming. MTD for VAT is fully supported and HMRC-recognised, included on all plans since 2019. For MTD for Income Tax — which began phasing in from April 2026 for sole traders and landlords above £50,000 — IRIS's KashFlow help page says you can use KashFlow to record and produce what you need and that you can join a pilot, and the IRIS MTD hub mentions an MTD dashboard. What it does not confirm is in-product quarterly submission. An independent UK review from May 2026 explicitly advises checking the IRIS roadmap before relying on it.
Does HelloBooks handle MTD for Income Tax?
HelloBooks is MTD-ready for VAT. We are not going to claim MTD for Income Tax quarterly submission as a shipped feature on a comparison page — if that is your requirement for the 2026/27 year, speak to sales and get it confirmed in writing, from us or from anyone else. This is exactly the kind of claim that comparison pages get wrong and businesses get caught by.
Does HelloBooks do UK payroll?
No, and this is the clearest reason to stay with KashFlow. KashFlow bundles payroll for up to five employees on both tiers. HelloBooks has a payroll module whose country availability varies, and UK payroll with RTI submissions is not something we ship. Our sibling product HelloTime handles India payroll. If bundled UK payroll matters, that is a legitimate deciding factor.
What do KashFlow users complain about?
The recurring themes across G2 and TrustRadius: slow or unresponsive support, described by one independent reviewer as a recurring complaint since the IRIS acquisition; a dated interface with little improvement over the years; weak reporting, including discrepancies in values between different reports; a weak mobile app; and bank reconciliation and VAT return problems. One 2026 G2 reviewer reports that direct debit logic is fundamentally flawed and invoices show the wrong entity. The review base is small — 21 on G2, 6 on TrustRadius — so weigh that accordingly.
How do I get my data out of KashFlow?
KashFlow provides a Sage Export that downloads four CSV files — all customers, all suppliers, nominal codes, and the full audit trail for a chosen date range (set it from 01/01/1970 to capture everything). Two limitations to plan around: the export excludes attachments and stored documents, and KashFlow support explicitly will not help you import the data into another system. Download your attachments separately before you cancel.
How do I migrate to HelloBooks?
Run the KashFlow Sage Export from 01/01/1970 to capture the full audit trail, download your attachments separately, then import the CSVs into HelloBooks. The chart-of-accounts import uses AI to read your existing structure, retain nominal codes and map intelligently, so your team is not re-learning account numbers. The flow at /migrate includes a dry-run preview and one-click rollback so you can test the cutover before committing.
Will my accountant work with HelloBooks?
Yes. It is conventional double-entry with a familiar chart of accounts, journals, general ledger and standard reports. Free supports two users; Pro and Business have unlimited users with roles and permissions, so your accountant gets their own login. Firms can join the free Partner Program for a multi-client practice dashboard, bulk AI operations across clients and a directory listing. What we cannot replicate is KashFlow Connect feeding IRIS Accounts Production directly — if your accountant depends on that pipeline, raise it with them first.
Is HelloBooks a UK product?
It is a global platform with live UK support rather than a UK-only product, and it is fair to be clear about that. UK coverage includes GBP invoicing, MTD-ready VAT, UK bank feeds and UK-specific content. Filing automation is live in India, the US, the UK, Australia and the UAE, with tax vocabulary and rate cards across 187 countries. KashFlow is UK-specific and goes deeper on UK-only features such as payroll and IRIS integration.
Is HelloBooks secure?
HelloBooks is SOC 2 Type II certified, with the report available under NDA through the Trust Center; ISO 27001 is on the compliance roadmap and we do not describe it as certified. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit, MFA is available, hosting is AWS with 99.9% uptime and daily encrypted backups, and bank connections are read-only. HelloBooks is GDPR-aligned; sub-processors and data residency detail are published at /trust-center.
Can I test HelloBooks before leaving KashFlow?
Yes, and we would recommend it. The Free plan is free forever with no credit card, so you can run a month of invoices and bank transactions in parallel with KashFlow before deciding. There is no trial clock, and if you decide against switching, nothing expires.