Accounting Software for Healthcare Clinics in Australia
Built for GP and specialist clinics, dental, allied health, and bulk-billing practices — with GST-free medical (s38-7), Medicare reconciliation, STP Phase 2 payroll, and SuperStream all in one ledger.
Australian healthcare clinic accounting sits at the intersection of GST-free medical supply, Medicare bulk billing through HICAPS or Medicare Easyclaim, and a payroll obligation that doesn’t care that most of the patient revenue is GST-free. A consultation by a recognised medical practitioner under section 38-7 of the GST Act is a GST-free supply; the same clinic’s rental of a dental chair to an associate dentist is a taxable supply at 10%; a cosmetic procedure that is not Medicare-eligible is also taxable. The BAS has to split all of this correctly, and STP Phase 2 has to report the nurse, the receptionist, and the contracted associate dentist correctly across W-2 wages, allowances, and (if the contractor relationship really is a contractor relationship) outside payroll. HelloBooks is built around these distinctions. The chart of accounts ships with medical-specific tax codes, Medicare reconciliation runs against the practitioner’s provider number, and STP Phase 2 reports the disaggregated gross categories the ATO expects.
Why HelloBooks for healthcare in Australia
Built around the obligations and workflows that gp, specialist, dental, and allied-health clinics actually face — not retrofitted from a generic small-business template.
GST-free medical (s38-7) on the right line, every line
Consultations by a recognised medical, dental, or allied-health practitioner are GST-free under Subdivision 38-B. HelloBooks tags each service code as GST-free or taxable so the BAS G1 and G3 split is always correct.
Medicare bulk billing + private patient mix
Bulk-billed consultations settle from Medicare on a T+1 cycle; private patients pay at the till or get billed. HelloBooks reconciles the Medicare ERA against the day's service log and books the gap or the patient co-payment separately.
STP Phase 2 across nurses, admin, and locum doctors
Nurses on award rates, receptionists on Modern Award conditions, and locum medical practitioners on contractor invoices are reported correctly. STP Phase 2 disaggregated gross categories (allowances, overtime, paid leave, lump sums) are sent each pay event.
Payroll tax across states, with thresholds tracked
Payroll tax is a state tax. Thresholds and rates differ — NSW $1.2m, VIC $700k, QLD $1.3m for the headline rate. HelloBooks tracks taxable wages by state and flags when you cross the threshold.
What HelloBooks does for gp, specialist, dental, and allied-health clinics
GST tax codes pre-mapped for medical supply
Subdivision 38-B GST-free supply (medical, dental, allied health, hospital), taxable supply (cosmetic, room hire, certain allied health), and input-taxed for financial supply scenarios. The BAS G1 / G3 split is right by construction.
Medicare and HICAPS reconciliation
Medicare Easyclaim and HICAPS settlements are imported daily. HelloBooks matches the payment against the service rendered, books bulk-billed revenue at the rebate amount, and surfaces unsettled claims for the practice manager.
STP Phase 2 reporting for clinic payroll
Each pay event sends ordinary salary and wages, overtime, allowances (uniform, district, on-call), paid leave types (annual, personal, parental), and bonuses to the ATO with the disaggregated income types Phase 2 requires.
SuperStream + 12% Super Guarantee
Super contributions are produced in SuperStream-compliant format. The Super Guarantee rate of 12% (effective 1 July 2025) is calculated on OTE, with quarterly accrual today and per-payday Super from 1 July 2026.
Contractor vs employee distinction
Locum doctors and visiting dentists are often genuinely contractors with their own ABN. HelloBooks holds the ABN, applies the ATO’s "results test" indicators in the contractor record, and books their fees outside the STP submission.
BAS preparation including G1/G2/G3/G4
BAS is generated from the live ledger with G1 total sales, G2 export sales, G3 GST-free sales (where medical sits), and G4 input-taxed sales. PAYG withholding W1/W2 ties back to the STP submissions for the period.
Questions gp, specialist, dental, and allied-health clinics ask
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